Thank you for shopping at Element Tee.

We hope you love your purchase, but we understand that some things just don't work out as planned. If for any reason you are not completely satisfied with an item, you may return it to us for exchange or a full refund less any shipping charges. Returns must be delivered to us within 30 days of the date you received the item(s).

Your refund = the price that you paid - $7 flat rate for shipping

 

Refund request

Please provide your information
  • Full name
  • Address
  • Phone number
  • Order number
  • Item to return
  • Reason for return
  • After receiving your Return Request, we will issue the Return shipping label via email, please attach that to the package and send it to us.

    Returnable items

  • Returned goods must be delivered to us unused, unwashed, in original packaging and in the condition they were received
  • Items that is still in the returnable period (15 days from the date received)
  • We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service. Please allow 1-2 weeks for your return to be processed.

    Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

    Contact us

    If you have any questions about our Returns and Refunds Policy, please contact us:

    • By email: shopktshirt@gmail.com